Modeling the Impact of Trust and Distrust in Agent Networks

Guenter Gans, Matthias Jarke, Stephanie Kethers, and Gerhard Lakemeyer
<gans|jarke|gerhard>@cs.rwth-aachen.de

Informatik V
RWTH Aachen
Ahornstr. 55
52056 Aachen
Germany

Abstract:
Recently, the role of trust in agent networks has received a lot of
attention. In this paper, we argue that an explicit consideration of distrust
and its complex interaction with individual trust and confidence in the network
as a whole is equally important, especially when designing hybrid networks of
human and machine agents. We propose a trust-confidence-distrust (TCD) model of
agent network dynamics, and present a multi-perspective methodology according to
which such networks can be modeled and simulated. We are currently validating
this methodology in the context of designing specialized computer support for
networks of organizations, e.g. in the context of high-tech entrepreneurship or
continuing education.

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