Towards Agent-Oriented Quality Management of Information Systems

Hong Zhu, Sue Greenwood, Qingning Huo and Yanlong Zhang
School of Computing and Mathematical Sciences,
Oxford Brookes University, Gipsy Lane, Headington, Oxford, OX3 0BP, UK
(hzhu | sgreenwood | qhuo | yzhang) @brookes.ac.uk

The emergence of agent-oriented information systems imposes a great challenge to the current theories and methods of software quality
management. The difficulties in the development of quality information systems are not only due to the openness of the environment, the diversity of platforms, the vast volume of distributed information in diverse formats, and the complicated combination of data and program, but also the dynamic lifecycles of such systems. In the paper, we report work in progress on agent-oriented quality management of distributed hypermedia and cooperative information systems. We first analyze the challenges that agent-oriented information systems impose upon established theory and technology of software quality management. We then present our growth lifecycle model of information systems development and outline our approach towards intelligent tool support of quality management activities in the development of information systems.

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