Agents are a promising technology for information systems applications. Paradoxically, more research is needed about the use of agents for decision making in Information Systems. This paper presents results from an empirically investigation of the effects of Internet Information Delivery and the use of a software agent on a business decision making process and decision outcomes. Decision performance variables include Decision Quality, Decision Time, and Sources of Information Used. User perception variables include Attitudes toward the Solution, Attitudes toward the Process, and Attitudes toward the Tool. The task is a multi-criteria, multi-alternative choice decision task that involves selecting a country for international investment, based on financial, economic and political information. An experiment was conducted with four groups: Internet Information Delivery with agent Facilitation, Internet Delivery without agent Facilitation, Printed Information Delivery with librarian Facilitation, and Printed Information Delivery without Facilitation. Decision makers provided with with agent facilitation examined less Sources of Information, required more time to reach a decision, and were more satisfied with the decision process and the solution than subjects without Facilitation. Under conditions of printed Information Delivery, decision makers provided with librarian facilitation examined less Sources of Information, than subjects without Facilitation. The study did not provide any empirical evidence to conclude that Internet Information Delivery is superior in any of the studied variables to printed Delivery. Internet Information Delivery just by itself may not be as superior as perceived in relation to other Delivery Formats; however, it may be enhanced by agent software facilitation.